By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.

If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:

Warranty repair is free of charge.
The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.

All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.

Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.

The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

Household plumbing

3104, 61201, 62130, 100699, etc.
Household fittings

3020, 3063, 3221, 3294, 3318, etc.
Commercial plumbing

1159, 1430, 1711, A1040, 61200, etc.
Sanitary and food fittings

2918, 2952, 2981, 5626, 5940, etc.
Ball valves

2001, 2010, 2035, 2105, 2119, etc.
Rotary butterfly valves

2101, 2104, 2108, 5108, 5109, etc.
Control valves

5060, 5060N, 5062, 5065, 5065A, etc.
Valves with power drives

5015, 5114, 5528, 5621, 5634, etc.
Check valves

2401, 2430, 2440, 2450, 2453, etc.
Needle valves

2221, 2223, 2225, 2226, 8114N, etc.
Measuring instruments

8010, 8032, 8048, 8059, 8230, etc.
Fittings

0090, 0245, 0280E, 8401, 8406N, etc.
Gate valves

2102, 2232S, 2232N, 2232A, etc.
Valves

2230, 2233S, 2233N, 2233A, etc.
Accessories

2240, 22.80, 2460, 2835, 3887, etc.

Contact us or your local dealer for more information on certifications, features, reviews, pricing, stock availability and delivery terms for Genebre products.

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Guarantees & Return Policy

All Genebre products

NEW TECHNOLOGIES GROUP

Guarantees & Return Policy

Contact New Technologies Group